FAQ – Wall vs. Me
All Artworks EXCLUSIVE | FREE shipping for $100+

FAQ

Shipping

How much does shipping cost?

US, UK and Australia:

Standard Shipping: $7.5.

Express Shipping: $15.

Canada:

Standard Shipping: $12.5.

Express Shipping: $17.5.

FREE shipping for all orders over $100. 

Other countries:

A flat rate of $35+

How long does order processing take?

Magnetic framed artworks are shipped out within 24 hours Monday through Saturday, and usually arrive within a week.

All other framed (and no frame) artworks take 5 - 7 business days to be processed and usually arrive within a few days once shipped.

What's your return policy?

You can cancel or return your order (undamaged) for a full refund in 10 days. All discounted items are final. Please contact hello@wallvsme.com.

How can I track my order?

Once your order is shipped, you will receive a follow up email that contains your tracking information. You can also simply go to our Track Order page to see where your package is on the map.

Do you ship to my country?

We ship worldwide except India, Russia, Brazil and Ukraine.

What if my package was damaged?

We are proud to say that since we launched, there has never been a single package that was damaged when delivered. We do not anticipate this to happen in the future either. However, if your package is damaged when you receive it, please contact us at hello@wallvsme.com 

Product

What material do you use?

Wall vs. Me only uses state of the art printing technology and superior quality canvas and frames that can compete with gallery exhibits. Your home and office deserves the most premium artworks that can last years without losing color. Our 100% water based inks and 10 global fulfillment centers reduce carbon into the atmosphere that we all share.


No Frame Canvas:

Printed on bright, white photo paper with a satin finish.

Magnetic Frame & Canvas:

Printed on 200gsm canvas using 12-color digital, archival ink with a professional matte finish. Comes with marupa wooden frame plus neodymium magnets that can be installed without drilling a hole.

Floating Frame & Canvas:

Printed with UL Certified GREENGUARD GOLD Ink that's water resistant, anti-yellowing and anti-fade. Framed with 100% real pine wood that’s hand crafted in Italy and 5X sanded & finished without toxins or chipping.

Acrylic Print:

Clear acrylic with polished edges (only 0.236" thick) and printed with latex inks for extreme color vibrancy and long-lasting durability. Comes with pre-installed 1.25" wood mounting on the backside for instant hanging.

What size is available?

Before choosing the size, you should decide on what frame fits best for your interior.

No-Frame Canvas:

S - 12x16"

M - 20x28"

L - 30x40"

Magnetic Frame:

S - 12x16"

M - 20x26"

L - 28x37"

Floating Frame:

S - 12x18"

M - 18x26"

L - 30x40"

Gallery Size: 40x60"

Acrylic Prints:

S - 16x20"

M - 20x30"

L - 24x36"

Are frames included?

All artworks (except no-frame canvas) come with the chosen frames. Floating framed and acrylic printed artworks are ready to hang as soon as you unbox the package! And magnetic framed artworks can be installed in 30 seconds without drilling a hole on the wall.

About Wall vs. Me

What are W.V.M. Originals?

W.V.M. Originals are monthly exclusive art collections in collaboration with aspiring artists. On the first of each month, we release a new collection up to 20 art pieces that are exclusively available on Wall vs. Me. Every artwork is then produced using state of the art printing technology for sharp photographic reproduction and color fidelity.

We are proud and confident to say our quality is hard to compete with. 

How can I contact you?

We are always open to chat! You can live chat with us using the chat window on the bottom right corner!

You can also find us on Instagram @wall.vs.me or email us hello@wallvsme.com

Artists

How do I join Wall vs. Me?

We're constantly inviting talented artists to join the community. And we would love to chat with you! Please visit our artist page to get in touch with us.

Artist-Centric

Wall vs. Me puts the artists at the spotlight of the brand. By hosting live interviews and sharing art sales we do everything to help emerging artists in pursuit of their artistic dreams.

Gallery Quality

Wall vs. Me only uses state of the art printing technology for sharp photographic reproduction and color fidelity that can compete with gallery-quality arts.

Environmentally Friendly

Wall vs. Me's 100% water based inks and 10 global fulfillment centers reduce carbon into the atmosphere that we all share.

Disrupt Overpriced Art Industry

By partnering directly with independent artists, Wall vs. Me is able to cut out gallery mark-up, agent commission, and transportation fees, offering you exclusive art collections for thousands less.